Store Policies

Scarlett Endeavors LLC – Product Processing and Shipping Policy

 

Policy Revision Effective Date: 3 May 2026

 

Overview

 

Product orders may require 2-3 business days (Monday-Friday) for processing and manufacturing needs before shipping. High-volume ordering and holiday timeframes may extend processing times as needed.

All orders shipped will contain designated and verified shipment tracking from reliable and proven shipping carriers with emails going out to customers once the order has been shipped.

Use the tracking number provided by the shipping carrier to track the package(s) for delivery updates and timelines. If a tracking number has not been received within 3 business days of purchase, please send an email to support@scarlettendeavors.com.

 

Need help?

 

If you have any questions about our store policies, please contact us at: support@scarlettendeavors.com or at 505-279-1262.

Scarlett Endeavors LLC reserves the right to make changes to this Product Processing and Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

Scarlett Endeavors LLC – Refund and Replacement Policy

 

Policy Revision Effective Date: 3 May 2026

Overview

We at Scarlett Endeavors LLC want to ensure our customers are satisfied and enjoy their purchases. Please read through our refund and replacement policy below for clarification on policy questions and for more detailed information.

Refund and Replacement Policy

All sales are considered final unless a customer is eligible for a replacement.

If eligibility applies, we offer a 30-day replacement policy for peace of mind, if items are damaged or defective upon arrival. A request may be submitted within 30 days of purchase. If 30 days have passed before a request was made, we unfortunately cannot offer a replacement.

Damaged caused by a customer is not eligible for a replacement.

Make sure to contact and check with the shipping carrier on packages that have not been delivered as designated tracking is on every order and will be verifiable.

To submit a request, first, send an email to support@scarlettendeavors.com with detailed information on the reason for the replacement request. All requests must include clear photos with detailed descriptions. Please be as descriptive as possible in the email, (items arrived damaged, specific items missing, items damaged due to shipping, etc.).

If a replacement item is requested, please note that we only provide replacement products if they are defective, damaged due to a manufacturing defect, or damaged due to shipping and handling. If approved, the replacement item(s) will be shipped and a new tracking number will be sent via email to the customer after shipping.

Rejection may occur if there are indications of possible fraud, scam, or other illegal or illicit activities.

Need help?

If you have any questions about our store policies, please contact us at: support@scarlettendeavors.com or at 505-279-1262.

Scarlett Endeavors LLC reserves the right to make changes to this Refund and Replacement Policy at any time. Any changes will be posted on this page with an updated effective date.

Scarlett Endeavors LLC – Privacy Policy

 

Policy Revision Effective Date: 3 May 2026

Overview

We at Scarlett Endeavors are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website, scarlettendeavors.com, and use our services.

Contact Information

  • Company: Scarlett Endeavors LLC.
  • Email: support@scarlettendeavors.com
  • Phone Number: 505-279-1262

Types of Data We Collect

We collect personal information that you provide to us when you use our services or interact with us. This includes:

  1. Personal Identification Information: Name, email address, physical address, and telephone number.
    Example: When you register an account with us or make a purchase, we ask for your full name, email address, and delivery address to complete your order.
  2. Account Details: Username, password, and purchase history.
    Example: When you create an account to save your preferences or view previous orders, we store your account username and password securely.
  3. Payment Information: Credit/debit card details, billing address, and other payment related information.
    Example: During checkout, we process your credit card information (processed through our secure payment providers) to process the transaction.
  4. Technical Data: IP address, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
    Example: We collect information about your device and browser, such as the IP address and device type, to enhance user experience and for website analytics.
  5. Usage Data: Information about how you use our website, products, and services.
    Example: We collect data on which pages you visit on our site, what items you add to your cart, and how often you make purchases to improve our recommendations and marketing.

Why We Collect This Data

We collect your data to:

  • Process your orders and manage your account:
    Example: We need your name, address, and payment details to fulfill your purchase and ship your order.
  • Improve and personalize your shopping experience:
    Example: We use your past browsing and purchase data to recommend products tailored to your preferences.
  • Communicate with you about our products, services, and promotional offers:
    Example: We send email newsletters with promotions or new product launches, provided you have opted in to receive them.
  • Conduct market research and analysis:
    Example: We may analyze purchasing patterns to better stock our inventory or develop new product lines based on customer demand.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  1. Your consent
    Example: When you create an account, we process your email address based on your consent. You can withdraw consent at any time by deleting your account.
  2. The need to fulfill a contract with you
    Example: When you place an order on our website, we process your name, address, and payment information to fulfill the contract of sale.
  3. Our business interests
    Example: We may process your data to analyze customer behavior and improve our product offerings or website performance. This helps us provide you with better services and tailor our marketing efforts.
  4. Legal requirements
    Example: We may process your data to comply with obligations such as tax reporting, audits, or responding to legal requests for information.

Data Storage, Erasure, and Security

We and our service providers store personal data in accordance with applicable data protection laws to the extent necessary for the processing purposes outlined in this privacy policy document.

  • Data Retention:
    Example: We will retain your order history for a minimum of 2 years to comply with tax purposes.

We will delete personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous unless we are legally obliged or permitted to keep it longer.

We ensure the security of your personal information by employing both technical and organizational measures. These measures are put in place to reduce the risks related to data loss, misuse, unauthorized access, disclosure, or alteration.

  • Example of Security Measures:
    We only use reliable and proven payment collectors such as but not limited to PayPal, Amazon Pay, Stripe, Google Pay, and other secure collectors and methods for all credit card transactions to protect your payment data information.

Collection or Data Transfer Outside of the United States

Scarlett Endeavors LLC. currently only conducts business within the United States. We do not collect data nor transfer data outside of the United States.

Use of Cookies and Other Trackers

Our website uses cookies and similar tracking technologies to improve your browsing experience, understand how you use our site, and show you personalized advertising. You can manage your cookie preferences through your browser settings.

Example: We use cookies to remember items in your cart, so you don’t lose them while browsing other parts of the site.

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal information. You can also object to the processing of your data in certain circumstances, including for marketing purposes.

  • Access your personal data
    Example: You can request a copy of all the personal information we hold about you, such as your account details, order history, and preferences.
  • Rectify incorrect data
    Example: If you notice an error in your personal details (like a misspelled name or incorrect address), you can request that we correct it.
  • Erase your data in certain circumstances
    Example: You can request the deletion of your account data if you no longer wish to use our services or if your data is no longer necessary for the purposes it was collected.
  • Restrict or object to processing
    Example: If you believe your data is being processed unlawfully or if you no longer wish to receive marketing emails, you can request that we restrict or stop processing your personal data.
  • Data portability
    Example: You can request a copy of your data in a machine-readable format, which can be transferred to another service provider.

To exercise these rights, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Data Controller: Scarlett Endeavors LLC.
  • Email: support@scarlettendeavors.com
  • Phone Number: 505-279-1262

Scarlett Endeavors LLC reserves the right to make changes to this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Scarlett Endeavors LLC Terms of Service Policy

Policy Revision Effective Date: 4 May 2026

Scarlett Endeavors LLC
Email: support@scarlettendeavors.com – Phone: 1-505-279-1262
4705 Summerlin Rd. NW Albuquerque NM, 87114

Overview

This website is operated by Scarlett Endeavors LLC. Throughout the site, the terms “we”, “us” and “our” refer to Scarlett Endeavors LLC. Scarlett Endeavors LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products Or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Scarlett Endeavors LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Scarlett Endeavors LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States, in the state of New Mexico, within the city of Albuquerque.

Changes To Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Need help?

If you have any questions about our store policies, please contact us at: support@scarlettendeavors.com or at 505-279-1262.

Scarlett Endeavors LLC reserves the right to make changes to this Terms of Service Policy at any time. Any changes will be posted on this page with an updated effective date.